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Incidents

Incidents and Planned Maintenance

There are 7 incidents or planned maintenances that may be affecting customers on our network.

417304: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(29 Oct 2026 08:49hrs)
Status: Currently open.
Location: Doncaster DN11, DN3.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 Friday 30/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
418363: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(29 Oct 2026 08:47hrs)
Status: Currently open.
Location: Wolverhampton WV1, WV10.
There is third party emergency maintenance taking place between the hours of 06:00 and 16:00 Friday 30/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
415848: MAINTENANCE AFFECTING SERVICES   Last updated:(29 Oct 2026 08:46hrs)
Status: Currently open.
Location: Dartford DA1.
There is essential third party maintenance taking place between the hours of 08:00 and 16:00 Friday 30/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
417257: MAINTENANCE AFFECTING SERVICES   Last updated:(29 Oct 2026 08:44hrs)
Status: Currently open.
Location: Cambridge CB23.
There is essential third party maintenance taking place between the hours of 09:00 and 12:00 Friday 30/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
417304: MAINTENANCE AFFECTING TV SERVICES   Last updated:(29 Oct 2026 08:38hrs)
Status: Currently open.
Location: Colchester CO3, CO6.
There is essential maintenance taking place between the hours of 09:30 and 12:00 Friday 30/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
415161: MAINTENANCE AFFECTING SERVICES   Last updated:(28 Oct 2026 08:29hrs)
Status: Currently open.
Location: Bexhill TN39.
There is essential maintenance taking place between the hours of 08:00 and 16:00 Thursday 29/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
415845: MAINTENANCE AFFECTING TV SERVICES   Last updated:(29 Oct 2026 14:06hrs)
Status: Closed.
Location: Birmingham B15.
There is essential maintenance taking place between the hours of 08:00 and 16:00 Thursday 29/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (29 Oct 2026 14:06hrs)
This Planned Maintenance was completed on Thursday, October 29th, 2026 at 14:06hrs.

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