Incidents and Planned Maintenance
There are 17 incidents or planned maintenances that may be affecting customers on our network.
400544: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(02 Jul 2026 14:05hrs)
Status: Currently open.
Location: RH10 Crawley.
Location: RH10 Crawley.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Friday 03/07/2026 Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
400759: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(02 Jul 2026 09:53hrs)
Status: Currently open.
Location: DT4 Weymouth.
Location: DT4 Weymouth.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Friday 03/07/2026 Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
400433 : MAINTENANCE AFFECTING SERVICES Last updated:(02 Jul 2026 08:54hrs)
Status: Currently open.
Location: S70 South Yorkshire.
Location: S70 South Yorkshire.
There is essential maintenance taking place between the hours of 23:30 on Thursday 02/07/2026 and 06:00 on Friday 03/07/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
400971 : MAINTENANCE AFFECTING TV SERVICES Last updated:(02 Jul 2026 08:34hrs)
Status: Currently open.
Location: CT21 Folkestone.
Location: CT21 Folkestone.
There is essential third party maintenance taking place between the hours of 09:00 and 17:00 on Thursday 02/07/2026 Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
400161: MAINTENANCE AFFECTING SERVICE Last updated:(02 Jul 2026 08:27hrs)
Status: Currently open.
Location: Wellingborough NN8.
Location: Wellingborough NN8.
There is essential maintenance taking place between the hours of 08:00 - 16:00 on Thursday 02/07/2026 Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
400150 : MAINTENANCE AFFECTING SERVICES Last updated:(01 Jul 2026 11:11hrs)
Status: Currently open.
Location: CT1 Saxton Fields.
Location: CT1 Saxton Fields.
There is essential maintenance taking place between the hours of 08:00 and 16:00 on Thursday 02/07/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
400954: MAINTENANCE AFFECTING SERVICES Last updated:(01 Jul 2026 10:48hrs)
Status: Currently open.
Location: CO10 Suffolk.
Location: CO10 Suffolk.
There is essential maintenance taking place between the hours of 08:00 and 17:00 on Thursday 02/07/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
397051: MAINTENANCE AFFECTING SERVICES Last updated:(01 Jul 2026 08:07hrs)
Status: Currently open.
Location: Cambridge CB2.
Location: Cambridge CB2.
There is essential maintenance taking place between the hours of 08:00 and 16:00 on Wednesday 01/07/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
397046 : MAINTENANCE AFFECTING SERVICES Last updated:(30 Jun 2026 08:59hrs)
Status: Currently open.
Location: CB1,CB2 Cambridge.
Location: CB1,CB2 Cambridge.
There is essential maintenance taking place between the hours of 08:00 and 16:00 on Wednesday 01/07/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
397029 : MAINTENANCE AFFECTING TV SERVICES Last updated:(29 Jun 2026 08:35hrs)
Status: Currently open.
Location: HP11 High Wycombe.
Location: HP11 High Wycombe.
There is essential maintenance taking place between the hours of 08:00 and 16:00 on Tuesday 30/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
400433: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(02 Jul 2026 14:05hrs)
Status: Closed.
Location: S70 South Yorkshire.
Location: S70 South Yorkshire.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Friday 03/07/2026 Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (02 Jul 2026 14:05hrs)
This Planned Maintenance was completed on Thursday, July 2nd, 2026 at 14:05hrs.
This Planned Maintenance was completed on Thursday, July 2nd, 2026 at 14:05hrs.
400350: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(02 Jul 2026 09:35hrs)
Status: Closed.
Location: IP1 Suffolk.
Location: IP1 Suffolk.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Thursday 02/07/2026 Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (02 Jul 2026 09:35hrs)
This Planned Maintenance was completed on Thursday, July 2nd, 2026 at 09:35hrs.
This Planned Maintenance was completed on Thursday, July 2nd, 2026 at 09:35hrs.
400752: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(02 Jul 2026 09:35hrs)
Status: Closed.
Location: DA1 Dartford.
Location: DA1 Dartford.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Thursday 02/07/2026 Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (02 Jul 2026 09:35hrs)
This Planned Maintenance was completed on Thursday, July 2nd, 2026 at 09:35hrs.
This Planned Maintenance was completed on Thursday, July 2nd, 2026 at 09:35hrs.
401587 : THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(02 Jul 2026 09:35hrs)
Status: Closed.
Location: LE12 Leicestershire.
Location: LE12 Leicestershire.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Thursday 02/07/2026 Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (02 Jul 2026 09:35hrs)
This Planned Maintenance was completed on Thursday, July 2nd, 2026 at 09:35hrs.
This Planned Maintenance was completed on Thursday, July 2nd, 2026 at 09:35hrs.
401697 : THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(02 Jul 2026 08:56hrs)
Status: Closed.
Location: PE2 Peterborough.
Location: PE2 Peterborough.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Thursday 02/07/2026 Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (02 Jul 2026 08:56hrs)
This Planned Maintenance was completed on Thursday, July 2nd, 2026 at 08:56hrs.
This Planned Maintenance was completed on Thursday, July 2nd, 2026 at 08:56hrs.
401698: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(02 Jul 2026 08:55hrs)
Status: Closed.
Location: BA1 East Somerset.
Location: BA1 East Somerset.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Thursday 02/07/2026 Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (02 Jul 2026 08:55hrs)
This Planned Maintenance was completed on Thursday, July 2nd, 2026 at 08:55hrs.
This Planned Maintenance was completed on Thursday, July 2nd, 2026 at 08:55hrs.
398252: MAINTENANCE AFFECTING SERVICES Last updated:(01 Jul 2026 14:16hrs)
Status: Closed.
Location: GL51 Berkshire.
Location: GL51 Berkshire.
There is essential maintenance taking place between the hours of 08:00 and 16:00 on Wednesday 01/07/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (01 Jul 2026 14:16hrs)
This Planned Maintenance was completed on Wednesday, July 1st, 2026 at 14:16hrs.
This Planned Maintenance was completed on Wednesday, July 1st, 2026 at 14:16hrs.
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