Incidents and Planned Maintenance
There are 13 incidents or planned maintenances that may be affecting customers on our network.
413035: INCIDENT AFFECTING INTERNET SERVICES Last updated:(17 Sep 2026 18:26hrs)
Status: Currently open.
Location: Bramley RG16 RG26.
Location: Bramley RG16 RG26.
We have a network incident in Bramley RG16 RG26 affecting Internet services. Our team are looking into this and will provide an update as new information becomes available.
Please do not reset your equipment.
Please do not reset your equipment.
Update (17 Sep 2026 18:29hrs)
We have identified that the fault resides within our third-party provider's network and are actively engaging with them to investigate and resolve the issue as quickly as possible. We will continue to provide updates as more information becomes available.
We have identified that the fault resides within our third-party provider's network and are actively engaging with them to investigate and resolve the issue as quickly as possible. We will continue to provide updates as more information becomes available.
411523: MAINTENANCE AFFECTING SERVICE Last updated:(17 Sep 2026 08:43hrs)
Status: Currently open.
Location: Doncaster DN11.
Location: Doncaster DN11.
There is essential maintenance taking place between the hours of 06:00 on 18/09/2026 through to 08:00 18/09/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
411058: THIRD PARTY EMERGENCY WORKS AFFECTING SERVICES Last updated:(17 Sep 2026 08:40hrs)
Status: Currently open.
Location: Devon PL19, London SN6.
Location: Devon PL19, London SN6.
There is essential third party maintenance taking place between the hours of 01:00 on 18/09/2026 through to 06:00 18/09/2026. Customers will experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
411873: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(16 Sep 2026 09:18hrs)
Status: Currently open.
Location: Shifnal TF11.
Location: Shifnal TF11.
There is emergency third party maintenance taking place between the hours of 23:00 17/09/2026 and 06:00 18/09/2026. Customers will experience interruption in their services during this time.
No updates for this incident yet.
411870: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(16 Sep 2026 09:15hrs)
Status: Currently open.
Location: Birmingham B17.
Location: Birmingham B17.
There is emergency third party maintenance taking place between the hours of 23:00 17/09/2026 and 06:00 18/09/2026. Customers will experience interruption in their services during this time.
No updates for this incident yet.
411867: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(16 Sep 2026 09:14hrs)
Status: Currently open.
Location: Ludlow SY8.
Location: Ludlow SY8.
There is emergency third party maintenance taking place between the hours of 23:00 17/09/2026 and 06:00 18/09/2026. Customers will experience interruption in their services during this time.
No updates for this incident yet.
411575: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(16 Sep 2026 09:12hrs)
Status: Currently open.
Location: Aylesbury HP22, HP19, HP18.
Location: Aylesbury HP22, HP19, HP18.
There is emergency third party maintenance taking place between the hours of 23:00 17/09/2026 and 07:00 18/09/2026. Customers will experience interruption in their services during this time.
No updates for this incident yet.
411573: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(16 Sep 2026 09:10hrs)
Status: Currently open.
Location: Bicester OX26, OX25,.
Location: Bicester OX26, OX25,.
There is emergency third party maintenance taking place between the hours of 23:00 17/09/2026 and 07:00 18/09/2026. Customers will experience interruption in their services during this time.
No updates for this incident yet.
411569: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(16 Sep 2026 09:06hrs)
Status: Currently open.
Location: Bicester OX25.
Location: Bicester OX25.
There is emergency third party maintenance taking place between the hours of 23:00 17/09/2026 and 07:00 18/09/2026. Customers will experience interruption in their services during this time.
No updates for this incident yet.
411565: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(16 Sep 2026 09:04hrs)
Status: Currently open.
Location: Milton Keynes MK19.
Location: Milton Keynes MK19.
There is emergency third party maintenance taking place between the hours of 23:00 17/09/2026 and 07:00 18/09/2026. Customers will experience interruption in their services during this time.
No updates for this incident yet.
411564: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(16 Sep 2026 09:02hrs)
Status: Currently open.
Location: Milton Keynes MK16, MK10,.
Location: Milton Keynes MK16, MK10,.
There is emergency third party maintenance taking place between the hours of 23:00 17/09/2026 and 07:00 18/09/2026. Customers will experience interruption in their services during this time.
No updates for this incident yet.
411563: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(16 Sep 2026 08:57hrs)
Status: Currently open.
Location: Milton Keynes MK10.
Location: Milton Keynes MK10.
There is essential third party maintenance taking place between the hours of 23:00 on 17/09/2026 through to 07:00 18/09/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
411003:THIRD PARTY MAINTENANCE SERVICE AFFECTING Last updated:(16 Sep 2026 08:55hrs)
Status: Currently open.
Location: Watford WD7.
Location: Watford WD7.
There is essential third party maintenance taking place between the hours of 23:00 on 17/09/2026 through to 07:00 18/09/2026. Customers will experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
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