Incidents and Planned Maintenance
There are 13 incidents or planned maintenances that may be affecting customers on our network.
402281: MAINTENANCE AFFECTING TV SERVICES Last updated:(30 Jul 2026 08:28hrs)
Status: Currently open.
Location: Birmingham B16.
Location: Birmingham B16.
There is essential maintenance taking place between the hours 08:00 until 16:00 on 31/07/2026. Customers may experience an interruption to TV services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
406707: EMERGENCY THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(30 Jul 2026 08:25hrs)
Status: Currently open.
Location: Ipswich IP6.
Location: Ipswich IP6.
There is essential emergency maintenance taking place between the hours 00:00 until 06:00 on 31/07/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
404916: MAINTENANCE AFFECTING SERVICES Last updated:(30 Jul 2026 08:19hrs)
Status: Currently open.
Location: Norwich NR18 NR9.
Location: Norwich NR18 NR9.
There is essential maintenance taking place between the hours 00:00 until 04:00 on 31/07/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
405951: EMERGENCY THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(30 Jul 2026 08:17hrs)
Status: Currently open.
Location: Romford RM3.
Location: Romford RM3.
There is essential emergency maintenance taking place between the hours 00:00 until 06:00 on 31/07/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
405908: EMERGENCY THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(30 Jul 2026 08:16hrs)
Status: Currently open.
Location: London CR0 CR9.
Location: London CR0 CR9.
There is essential emergency maintenance taking place between the hours 00:00 until 06:00 on 31/07/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
403415: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(29 Jul 2026 08:29hrs)
Status: Currently open.
Location: Wallyford EH21.
Location: Wallyford EH21.
There is essential emergency third party maintenance taking place between the hours of 23:00 and 05:00 on Thursday 30/07/2026 to Friday 31/07/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
402970: MAINTENANCE AFFECTING SERVICES Last updated:(29 Jul 2026 08:26hrs)
Status: Currently open.
Location: Wallyford EH21.
Location: Wallyford EH21.
There is essential maintenance taking place between the hours of 10:00 and 16:00 on Thursday 30/07/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
399854: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(30 Jul 2026 08:15hrs)
Status: Closed.
Location: London SM6.
Location: London SM6.
There is essential maintenance taking place between the hours 00:00 until 06:00 on 31/07/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (30 Jul 2026 08:15hrs)
This Planned Maintenance was completed on Thursday, July 30th, 2026 at 08:15hrs.
This Planned Maintenance was completed on Thursday, July 30th, 2026 at 08:15hrs.
403234: MAINTENANCE AFFECTING SERVICES Last updated:(30 Jul 2026 08:12hrs)
Status: Closed.
Location: Bromsgrove B61.
Location: Bromsgrove B61.
There is essential maintenance taking place between the hours of 09:00 and 16:00 on Wednesday 29/07/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (30 Jul 2026 08:12hrs)
This Planned Maintenance was completed on Thursday, July 30th, 2026 at 08:12hrs.
This Planned Maintenance was completed on Thursday, July 30th, 2026 at 08:12hrs.
403601: MAINTENANCE AFFECTING SERVICES Last updated:(30 Jul 2026 08:12hrs)
Status: Closed.
Location: Chatham ME5.
Location: Chatham ME5.
There is essential maintenance taking place between the hours of 08:00 and 16:00 on Wednesday 29/07/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (30 Jul 2026 08:12hrs)
This Planned Maintenance was completed on Thursday, July 30th, 2026 at 08:12hrs.
This Planned Maintenance was completed on Thursday, July 30th, 2026 at 08:12hrs.
402969: MAINTENANCE AFFECTING SERVICES Last updated:(30 Jul 2026 08:11hrs)
Status: Closed.
Location: Wallyford EH21.
Location: Wallyford EH21.
There is essential maintenance taking place between the hours of 10:00 and 16:00 on Wednesday 29/07/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (30 Jul 2026 08:11hrs)
This Planned Maintenance was completed on Thursday, July 30th, 2026 at 08:11hrs.
This Planned Maintenance was completed on Thursday, July 30th, 2026 at 08:11hrs.
405141: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(30 Jul 2026 08:11hrs)
Status: Closed.
Location: Magor NP26.
Location: Magor NP26.
There is essential emergency third party maintenance taking place between the hours of 23:00 and 05:00 on Wednesday 29/07/2026 to Thursday 30/07/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (30 Jul 2026 08:11hrs)
This Planned Maintenance was completed on Thursday, July 30th, 2026 at 08:11hrs.
This Planned Maintenance was completed on Thursday, July 30th, 2026 at 08:11hrs.
403234: MAINTENANCE AFFECTING SERVICES Last updated:(30 Jul 2026 08:08hrs)
Status: Closed.
Location: Bromsgrove B61.
Location: Bromsgrove B61.
There is essential maintenance taking place between the hours of 08:00 and 16:00 on Wednesday 29/07/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (30 Jul 2026 08:08hrs)
This Planned Maintenance was completed on Thursday, July 30th, 2026 at 08:08hrs.
This Planned Maintenance was completed on Thursday, July 30th, 2026 at 08:08hrs.
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