Incidents and Planned Maintenance
There are 16 incidents or planned maintenances that may be affecting customers on our network.
380668 MAINTENANCE AFFECTING TV SERVICES Last updated:(30 Jan 2026 08:24hrs)
Status: Currently open.
Location: Thirsk YO7.
Location: Thirsk YO7.
There is essential maintenance taking place between the hours of 08:00 and 17:00 on 02/02/2026. Customers may experience an interruption to TV services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
381987 THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(30 Jan 2026 08:21hrs)
Status: Currently open.
Location: Polton SG19.
Location: Polton SG19.
There is essential third party maintenance taking place between the hours of 06:00 and 19:00 on 01/02/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
381982 THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(30 Jan 2026 08:20hrs)
Status: Currently open.
Location: Cambridge CB23, PE19, Bedford MK44.
Location: Cambridge CB23, PE19, Bedford MK44.
There is essential third party maintenance taking place between the hours of 06:00 and 19:00 on 01/02/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
381977 THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(30 Jan 2026 08:19hrs)
Status: Currently open.
Location: March PE15,.
Location: March PE15,.
There is essential third party maintenance taking place between the hours of 06:00 and 19:00 on 01/02/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
381976 THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(30 Jan 2026 08:17hrs)
Status: Currently open.
Location: Wisbech PE13.
Location: Wisbech PE13.
There is essential third party maintenance taking place between the hours of 06:00 and 19:00 on 01/02/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
381972 THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(30 Jan 2026 08:16hrs)
Status: Currently open.
Location: Woolton PE30,PE31.
Location: Woolton PE30,PE31.
There is essential third party maintenance taking place between the hours of 06:00 and 19:00 on 01/02/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
381969 THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(30 Jan 2026 08:15hrs)
Status: Currently open.
Location: Ely CB6,CB7 Soham CB7.
Location: Ely CB6,CB7 Soham CB7.
There is essential third party maintenance taking place between the hours of 06:00 and 19:00 on 01/02/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
381966 THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(30 Jan 2026 08:13hrs)
Status: Currently open.
Location: Royston SG8.
Location: Royston SG8.
There is essential third party maintenance taking place between the hours of 06:00 and 19:00 on 01/02/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
381993 THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(30 Jan 2026 08:08hrs)
Status: Currently open.
Location: Cambridge CB23, PE19, Bedford MK44.
Location: Cambridge CB23, PE19, Bedford MK44.
There is essential third party maintenance taking place between the hours of 06:00 and 19:00 on 31/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
381990 THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(30 Jan 2026 08:04hrs)
Status: Currently open.
Location: Somersham PE28.
Location: Somersham PE28.
There is essential third party maintenance taking place between the hours of 06:00 and 19:00 on 31/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
381986 THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(30 Jan 2026 08:02hrs)
Status: Currently open.
Location: March PE15,.
Location: March PE15,.
There is essential third party maintenance taking place between the hours of 06:00 and 19:00 on 31/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
381985 THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(30 Jan 2026 08:00hrs)
Status: Currently open.
Location: Wisbech PE13.
Location: Wisbech PE13.
There is essential third party maintenance taking place between the hours of 06:00 and 19:00 on 31/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
381981 THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(30 Jan 2026 07:58hrs)
Status: Currently open.
Location: Royston SG8.
Location: Royston SG8.
There is essential third party maintenance taking place between the hours of 06:00 and 19:00 on 31/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
381973 THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(30 Jan 2026 07:57hrs)
Status: Currently open.
Location: Polton SG19.
Location: Polton SG19.
There is essential third party maintenance taking place between the hours of 06:00 and 19:00 on 31/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
380630 THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(29 Jan 2026 08:14hrs)
Status: Currently open.
Location: Aldershot GU11.
Location: Aldershot GU11.
There is essential third party maintenance taking place between the hours of 22:00 on 30/01/2026 through to 14:00 on 31/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
382233: MAINTENANCE AFFECTING SERVICES Last updated:(28 Jan 2026 14:47hrs)
Status: Currently open.
Location: Lincolnshire PE22.
Location: Lincolnshire PE22.
There is essential maintenance taking place between the hours of 00:00 and 06:00 on Thursday 12/02/2026.
Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
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Customer Services:
0800 331 7638
E-mail:
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Address:
Driscoll 2
Ellen Street
Cardiff
CF10 4BP
