seethelight

Incidents

Incidents and Planned Maintenance

There are 7 incidents or planned maintenances that may be affecting customers on our network.

418340 : MAINTENANCE AFFECTING SERVICES   Last updated:(12 Nov 2026 08:56hrs)
Status: Currently open.
Location: RAMSGATE CT12.
There is essential maintenance taking place between the hours of 08:00 and 16:00 on Friday 13/11/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
418994 : MAINTENANCE AFFECTING SERVICES   Last updated:(12 Nov 2026 08:48hrs)
Status: Currently open.
Location: WOULDHAM ME1.
There is essential maintenance taking place between the hours of 00:00 and 03:00 on Friday 13/11/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
420202 - THIRD PARTY WORKS - SERVICE AFFECTING   Last updated:(12 Nov 2026 08:42hrs)
Status: Currently open.
Location: GILLINGHAM ME8.
There is emergency maintenance taking place between the hours of 00:00 and 06:00 on Friday 13/11/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
419979: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(11 Nov 2026 08:28hrs)
Status: Currently open.
Location: Dorset DT4 DT3.
There is essential maintenance taking place between the hours of 00:00 and 03:00 on Thursday 12/11/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
418763: MAINTENANCE AFFECTING TV SERVICES   Last updated:(11 Nov 2026 08:26hrs)
Status: Currently open.
Location: Swindon SN4 SN1 SN17 SN3.
There is essential maintenance taking place between the hours of 23:30 and 04:00 on Wednesday 11/11/2026 to Thursday 12/11/2026. Customers may experience an interruption to TV services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
417766: MAINTENANCE AFFECTING SERVICES   Last updated:(11 Nov 2026 08:23hrs)
Status: Currently open.
Location: Birmingham B16.
There is essential maintenance taking place between the hours of 09:00 and 16:00 on Thursday 12/11/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
417096: MAINTENANCE AFFECTING SERVICES   Last updated:(11 Nov 2026 08:21hrs)
Status: Currently open.
Location: Maulden MK45.
There is essential maintenance taking place between the hours of 08:00 and 16:00 on Thursday 12/11/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.

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0800 331 7638

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Address:
Driscoll 2
Ellen Street
Cardiff
CF10 4BP