Incidents and Planned Maintenance
There are 14 incidents or planned maintenances that may be affecting customers on our network.
409926: MAINTENANCE AFFECTING SERVICES Last updated:(03 Sep 2026 08:41hrs)
Status: Currently open.
Location: Melksham SN12.
Location: Melksham SN12.
There is essential maintenance taking place between the hours of 08:00 and 16:00 on Friday 04/09/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
411247: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(03 Sep 2026 08:39hrs)
Status: Currently open.
Location: Emsworth PO10 PO9.
Location: Emsworth PO10 PO9.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 on 04/09/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
411208: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(03 Sep 2026 08:37hrs)
Status: Currently open.
Location: Horsham RH20.
Location: Horsham RH20.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 on 04/09/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
411206: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(03 Sep 2026 08:36hrs)
Status: Currently open.
Location: Southwark SE1.
Location: Southwark SE1.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 on 04/09/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
411130: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(03 Sep 2026 08:34hrs)
Status: Currently open.
Location: Calderdale HX3.
Location: Calderdale HX3.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 on 04/09/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
411129: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(03 Sep 2026 08:34hrs)
Status: Currently open.
Location: Leeds LS27 BD11 LS12.
Location: Leeds LS27 BD11 LS12.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 on 04/09/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
405970: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(03 Sep 2026 08:30hrs)
Status: Currently open.
Location: Gloucestershire GL1 GL2 GL3.
Location: Gloucestershire GL1 GL2 GL3.
There is third party maintenance taking place between the hours of 00:00 and 06:00 on 04/09/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
405968: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(03 Sep 2026 08:27hrs)
Status: Currently open.
Location: Gloucestershire GL52 GL2 GL3 GL51 GL50.
Location: Gloucestershire GL52 GL2 GL3 GL51 GL50.
There is third party maintenance taking place between the hours of 00:00 and 06:00 on 04/09/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
408697: MAINTENANCE AFFECTING SERVICES Last updated:(03 Sep 2026 14:27hrs)
Status: Closed.
Location: Somerset TA6 TA7.
Location: Somerset TA6 TA7.
There is essential maintenance taking place between the hours of 09:00 and 16:00 on Thursday 03/09/2026. Some customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (03 Sep 2026 14:27hrs)
This Planned Maintenance was completed on Thursday, September 3rd, 2026 at 14:27hrs.
This Planned Maintenance was completed on Thursday, September 3rd, 2026 at 14:27hrs.
407990: MAINTENANCE AFFECTING SERVICES Last updated:(03 Sep 2026 08:19hrs)
Status: Closed.
Location: Kent CT10 CT12.
Location: Kent CT10 CT12.
There is essential maintenance taking place between the hours of 08:00 and 16:00 on Wednesday 02/09/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (03 Sep 2026 08:19hrs)
This Planned Maintenance was completed on Thursday, September 3rd, 2026 at 08:19hrs.
This Planned Maintenance was completed on Thursday, September 3rd, 2026 at 08:19hrs.
409130: MAINTENANCE AFFECTING SERVICES Last updated:(03 Sep 2026 08:19hrs)
Status: Closed.
Location: London UB10.
Location: London UB10.
There is essential maintenance taking place between the hours of 09:00 and 16:00 on Wednesday 02/09/2026. Some customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (03 Sep 2026 08:19hrs)
This Planned Maintenance was completed on Thursday, September 3rd, 2026 at 08:19hrs.
This Planned Maintenance was completed on Thursday, September 3rd, 2026 at 08:19hrs.
405732: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(03 Sep 2026 08:19hrs)
Status: Closed.
Location: Worcestershire WR2 WR5.
Location: Worcestershire WR2 WR5.
There is third party maintenance taking place between the hours of 00:00 and 06:00 on 03/09/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (03 Sep 2026 08:19hrs)
This Planned Maintenance was completed on Thursday, September 3rd, 2026 at 08:19hrs.
This Planned Maintenance was completed on Thursday, September 3rd, 2026 at 08:19hrs.
410683: MAINTENANCE AFFECTING SERVICES Last updated:(03 Sep 2026 08:19hrs)
Status: Closed.
Location: London UB7.
Location: London UB7.
There is essential maintenance taking place between the hours of 00:00 and 06:00 on Thursday 03/09/2026. Some customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (03 Sep 2026 08:19hrs)
This Planned Maintenance was completed on Thursday, September 3rd, 2026 at 08:19hrs.
This Planned Maintenance was completed on Thursday, September 3rd, 2026 at 08:19hrs.
407425:MAINTENANCE AFFECTING TV SERVICES Last updated:(02 Sep 2026 16:29hrs)
Status: Closed.
Location: Coventry CV7.
Location: Coventry CV7.
There is essential maintenance taking place between the hours of 08:00 and 16:00 on Wednesday 02/09/2026. Customers may experience an interruption to TV services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (02 Sep 2026 16:29hrs)
This Planned Maintenance was completed on Wednesday, September 2nd, 2026 at 16:29hrs.
This Planned Maintenance was completed on Wednesday, September 2nd, 2026 at 16:29hrs.
Contact seethelight
Customer Services:
0800 331 7638
E-mail:
Contact Us
Address:
Driscoll 2
Ellen Street
Cardiff
CF10 4BP
