Incidents and Planned Maintenance
There are 17 incidents or planned maintenances that may be affecting customers on our network.
404956: MAINTENANCE AFFECTING SERVICES Last updated:(06 Aug 2026 10:19hrs)
Status: Currently open.
Location: Leicester Hinckley LE9, LE10.
Location: Leicester Hinckley LE9, LE10.
There is essential maintenance taking place between the hours of 08:00 and 17:00 Thursday 06/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
405964: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(06 Aug 2026 10:18hrs)
Status: Currently open.
Location: Alcester B49.
Location: Alcester B49.
There is emergency third party maintenance taking place between the hours of 21:00 and 05:00 Thursday 06/08/2026 to Friday 07/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
403534: MAINTENANCE AFFECTING SERVICES Last updated:(06 Aug 2026 10:14hrs)
Status: Currently open.
Location: Ely CB6, CB7.
Location: Ely CB6, CB7.
There is essential maintenance taking place between the hours of 08:00 and 17:00 Thursday 06/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
403532: MAINTENANCE AFFECTING SERVICES Last updated:(06 Aug 2026 10:14hrs)
Status: Currently open.
Location: Ely CB6, CB7.
Location: Ely CB6, CB7.
There is essential maintenance taking place between the hours of 08:00 and 16:00 Thursday 06/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
403540: MAINTENANCE AFFECTING SERVICES Last updated:(06 Aug 2026 10:13hrs)
Status: Currently open.
Location: Ipswich IP2.
Location: Ipswich IP2.
There is essential maintenance taking place between the hours of 08:00 and 16:00 Thursday 06/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
406924: EMERGNECY MAINTENANCE AFFECTING SERVICES Last updated:(06 Aug 2026 10:11hrs)
Status: Currently open.
Location: Bury St Edmunds IP30.
Location: Bury St Edmunds IP30.
There is emergency maintenance taking place between the hours of 00:00 and 06:00 Friday 07/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
403814: MAINTENANCE AFFECTING SERVICES Last updated:(06 Aug 2026 10:10hrs)
Status: Currently open.
Location: London IG6.
Location: London IG6.
There is essential third party maintenance taking place between the hours of 08:00 and 17:00 Friday 07/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
403809: MAINTENANCE AFFECTING SERVICES Last updated:(06 Aug 2026 10:09hrs)
Status: Currently open.
Location: London IG6.
Location: London IG6.
There is essential third party maintenance taking place between the hours of 08:00 and 17:00 Friday 07/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
403797: MAINTENANCE AFFECTING SERVICES Last updated:(06 Aug 2026 10:07hrs)
Status: Currently open.
Location: Hertford SG14.
Location: Hertford SG14.
There is essential third party maintenance taking place between the hours of 08:00 and 16:00 Friday 07/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
406158: EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(06 Aug 2026 10:06hrs)
Status: Currently open.
Location: Hartlepool TS26, TS27.
Location: Hartlepool TS26, TS27.
There is emergency maintenance taking place between the hours of 00:00 and 06:00 Friday 07/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
402074: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(06 Aug 2026 10:05hrs)
Status: Currently open.
Location: Deeside CH5.
Location: Deeside CH5.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 Friday 07/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
405887: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(06 Aug 2026 09:08hrs)
Status: Currently open.
Location: Tavistock PL19.
Location: Tavistock PL19.
There is essential third party maintenance taking place between the hours of 22:00 and 00:00 Friday 07/08/2026 to Saturday 08/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
406088: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(06 Aug 2026 10:08hrs)
Status: Closed.
Location: Alcester B49.
Location: Alcester B49.
There is emergency third party maintenance taking place between the hours of 21:00 and 05:00 Friday 07/08/2026 to Saturday 08/05/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (06 Aug 2026 10:08hrs)
This incident was closed on Thursday, August 6th, 2026 at 10:08hrs.
This incident was closed on Thursday, August 6th, 2026 at 10:08hrs.
404377: MAINTENANCE AFFECTING SERVICES Last updated:(06 Aug 2026 08:47hrs)
Status: Closed.
Location: Bedford MK45 Chelmsford CM3.
Location: Bedford MK45 Chelmsford CM3.
There is essential maintenance taking place between the hours of 00:00 and 06:00 Wednesday 06/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (06 Aug 2026 08:47hrs)
This Planned Maintenance was completed on Thursday, August 6th, 2026 at 08:47hrs.
This Planned Maintenance was completed on Thursday, August 6th, 2026 at 08:47hrs.
401898: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(06 Aug 2026 07:51hrs)
Status: Closed.
Location: Olney MK46 Stewartby/Bedford MK43.
Location: Olney MK46 Stewartby/Bedford MK43.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 Wednesday 06/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (06 Aug 2026 07:51hrs)
This Planned Maintenance was completed on Thursday, August 6th, 2026 at 07:51hrs.
This Planned Maintenance was completed on Thursday, August 6th, 2026 at 07:51hrs.
401895: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(06 Aug 2026 07:48hrs)
Status: Closed.
Location: Swindon SN25, SN26.
Location: Swindon SN25, SN26.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 Wednesday 06/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (06 Aug 2026 07:48hrs)
This Planned Maintenance was completed on Thursday, August 6th, 2026 at 07:48hrs.
This Planned Maintenance was completed on Thursday, August 6th, 2026 at 07:48hrs.
406713: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(06 Aug 2026 07:47hrs)
Status: Closed.
Location: Meppershall, Bedford, Lower Stondon - SG16, SG17.
Location: Meppershall, Bedford, Lower Stondon - SG16, SG17.
There is emergency third party maintenance taking place between the hours of 00:00 and 06:00 Wednesday 06/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (06 Aug 2026 07:47hrs)
This incident was closed on Thursday, August 6th, 2026 at 07:47hrs.
This incident was closed on Thursday, August 6th, 2026 at 07:47hrs.
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