Incidents and Planned Maintenance
There are 15 incidents or planned maintenances that may be affecting customers on our network.
381296: MAINTENANCE AFFECTING SERVICES Last updated:(03 Feb 2026 08:47hrs)
Status: Currently open.
Location: Leicestershire LE65.
Location: Leicestershire LE65.
There is essential maintenance taking place between the hours of 09:00 and 16:00 on Wednesday 04/02/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
382101: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(03 Feb 2026 08:39hrs)
Status: Currently open.
Location: Bury St Edmunds IP33 IP31.
Location: Bury St Edmunds IP33 IP31.
There is essential emergency third party maintenance taking place between the hours of 00:00 and 06:00 on Wednesday 04/02/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
381542: MAINTENANCE AFFECTING SERVICES Last updated:(03 Feb 2026 08:37hrs)
Status: Currently open.
Location: Southampton PO15.
Location: Southampton PO15.
There is essential maintenance taking place between the hours of 00:00 and 06:00 on Wednesday 04/02/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
381111: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(03 Feb 2026 08:26hrs)
Status: Currently open.
Location: Birmingham B24.
Location: Birmingham B24.
There is essential emergency third party maintenance taking place between the hours of 00:00 and 06:00 on Wednesday 04/02/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
380547: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(03 Feb 2026 08:25hrs)
Status: Currently open.
Location: Doncaster DN3.
Location: Doncaster DN3.
There is essential emergency third party maintenance taking place between the hours of 00:00 and 06:00 on Wednesday 04/02/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
380958: MAINTENANCE AFFECTING SERVICES Last updated:(02 Feb 2026 09:17hrs)
Status: Currently open.
Location: Devon EX39.
Location: Devon EX39.
There is essential maintenance taking place between the hours of 09:00 and 16:00 on Tuesday 03/02/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
380402: MAINTENANCE AFFECTING SERVICES Last updated:(02 Feb 2026 09:16hrs)
Status: Currently open.
Location: Hastings TN37.
Location: Hastings TN37.
There is essential maintenance taking place between the hours of 09:00 and 16:00 on Tuesday 03/02/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
376049: MAINTENANCE AFFECTING SERVICES Last updated:(02 Feb 2026 09:15hrs)
Status: Currently open.
Location: Hereford HR1.
Location: Hereford HR1.
There is essential maintenance taking place between the hours of 09:00 and 16:00 on Tuesday 03/02/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
374262: MAINTENANCE AFFECTING SERVICES Last updated:(02 Feb 2026 09:13hrs)
Status: Currently open.
Location: Aberdeen AB13.
Location: Aberdeen AB13.
There is essential maintenance taking place between the hours of 09:00 and 16:00 on Tuesday 03/02/2026. Customers may experience an interruption for up to 1 hour to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
379575: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(02 Feb 2026 09:09hrs)
Status: Currently open.
Location: Essex CO4.
Location: Essex CO4.
There is essential third party maintenance taking place between the hours of 08:00 and 16:00 on Tuesday 03/02/2026. Customers may experience an interruption for up to 2 hours to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
380696: MAINTENANCE AFFECTING SERVICES Last updated:(02 Feb 2026 09:07hrs)
Status: Currently open.
Location: York YO23.
Location: York YO23.
There is essential maintenance taking place between the hours of 08:00 and 17:00 on Tuesday 03/02/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
382233: MAINTENANCE AFFECTING SERVICES Last updated:(28 Jan 2026 14:47hrs)
Status: Currently open.
Location: Lincolnshire PE22.
Location: Lincolnshire PE22.
There is essential maintenance taking place between the hours of 00:00 and 06:00 on Thursday 12/02/2026.
Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
380668 MAINTENANCE AFFECTING TV SERVICES Last updated:(03 Feb 2026 08:16hrs)
Status: Closed.
Location: Thirsk YO7.
Location: Thirsk YO7.
There is essential maintenance taking place between the hours of 08:00 and 17:00 on 02/02/2026. Customers may experience an interruption to TV services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (03 Feb 2026 08:16hrs)
This Planned Maintenance was completed on Tuesday, February 3rd, 2026 at 08:16hrs.
This Planned Maintenance was completed on Tuesday, February 3rd, 2026 at 08:16hrs.
380736 : MAINTENANCE AFFECTING SERVICES Last updated:(03 Feb 2026 08:16hrs)
Status: Closed.
Location: Peterborough PE4.
Location: Peterborough PE4.
There is essential maintenance taking place between the hours of 00:00 and 06:00 on Tuesday 03/02/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (03 Feb 2026 08:16hrs)
This Planned Maintenance was completed on Tuesday, February 3rd, 2026 at 08:16hrs.
This Planned Maintenance was completed on Tuesday, February 3rd, 2026 at 08:16hrs.
380829: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(03 Feb 2026 08:15hrs)
Status: Closed.
Location: Solihull B90.
Location: Solihull B90.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Tuesday 03/02/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (03 Feb 2026 08:15hrs)
This Planned Maintenance was completed on Tuesday, February 3rd, 2026 at 08:15hrs.
This Planned Maintenance was completed on Tuesday, February 3rd, 2026 at 08:15hrs.
Contact seethelight
Customer Services:
0800 331 7638
E-mail:
Contact Us
Address:
Driscoll 2
Ellen Street
Cardiff
CF10 4BP
