Incidents and Planned Maintenance
There are 8 incidents or planned maintenances that may be affecting customers on our network.
389358: MAINTENANCE TV AFFECTING SERVICES Last updated:(10 Apr 2026 07:35hrs)
Status: Currently open.
Location: Bristol BS16.
Location: Bristol BS16.
There is essential maintenance taking place between the hours 08:00 until 17:00 on 10/04/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
390470 : EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(09 Apr 2026 08:47hrs)
Status: Currently open.
Location: NR35 Suffolk.
Location: NR35 Suffolk.
There is emergency maintenance taking place between the hours of 08:00 and 16:00 on Friday 10/04/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
384937: MAINTENANCE AFFECTING SERVICES Last updated:(10 Apr 2026 09:24hrs)
Status: Closed.
Location: Basingstoke RG21.
Location: Basingstoke RG21.
There is essential maintenance taking place between the hours 09:00 until 16:00 on 09/04/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (10 Apr 2026 09:24hrs)
This Planned Maintenance was completed on Friday, April 10th, 2026 at 09:24hrs.
This Planned Maintenance was completed on Friday, April 10th, 2026 at 09:24hrs.
390251: EMERGENCY THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(10 Apr 2026 09:22hrs)
Status: Closed.
Location: Cambridge PE19 CB23 Bedford MK44.
Location: Cambridge PE19 CB23 Bedford MK44.
There is essential emergency maintenance taking place between the hours 20:00 on 09/04/2026 until 08:00 on 10/04/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (10 Apr 2026 09:22hrs)
This incident was closed on Friday, April 10th, 2026 at 09:22hrs.
This incident was closed on Friday, April 10th, 2026 at 09:22hrs.
389953: MAINTENANCE AFFECTING SERVICES Last updated:(10 Apr 2026 09:20hrs)
Status: Closed.
Location: CT9 Kent.
Location: CT9 Kent.
There is essential maintenance taking place between the hours of 00:00 and 06:00 on Friday 10/04/2026.
Customers may experience an interruption to services for during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Customers may experience an interruption to services for during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (10 Apr 2026 09:20hrs)
This Planned Maintenance was completed on Friday, April 10th, 2026 at 09:20hrs.
This Planned Maintenance was completed on Friday, April 10th, 2026 at 09:20hrs.
391032: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(10 Apr 2026 07:58hrs)
Status: Closed.
Location: PE7 Peterborough.
Location: PE7 Peterborough.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Friday 10/04/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (10 Apr 2026 07:58hrs)
This Planned Maintenance was completed on Friday, April 10th, 2026 at 07:58hrs.
This Planned Maintenance was completed on Friday, April 10th, 2026 at 07:58hrs.
391033: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(10 Apr 2026 07:58hrs)
Status: Closed.
Location: TA9 Somerset.
Location: TA9 Somerset.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Friday 10/04/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (10 Apr 2026 07:58hrs)
This Planned Maintenance was completed on Friday, April 10th, 2026 at 07:58hrs.
This Planned Maintenance was completed on Friday, April 10th, 2026 at 07:58hrs.
384871: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(10 Apr 2026 07:51hrs)
Status: Closed.
Location: SN3 Swindon.
Location: SN3 Swindon.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Friday 10/04/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (10 Apr 2026 07:51hrs)
This Planned Maintenance was completed on Friday, April 10th, 2026 at 07:51hrs.
This Planned Maintenance was completed on Friday, April 10th, 2026 at 07:51hrs.
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