Incidents and Planned Maintenance
There are 18 incidents or planned maintenances that may be affecting customers on our network.
391509: MAINTENANCE AFFECTING SERVICES Last updated:(08 May 2026 08:40hrs)
Status: Currently open.
Location: Dartford DA1.
Location: Dartford DA1.
There is essential maintenance taking place between the hours of 08:00 and 17:00 Monday 11/05/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
391503: MAINTENANCE AFFECTING SERVICES Last updated:(08 May 2026 08:39hrs)
Status: Currently open.
Location: South Ockendon RM15.
Location: South Ockendon RM15.
There is essential maintenance taking place between the hours of 08:00 and 17:00 Monday 11/05/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
392551: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(08 May 2026 08:37hrs)
Status: Currently open.
Location: Towcester NN12.
Location: Towcester NN12.
There is essential third party maintenance taking place between the hours of 09:00 and 17:00 Monday 11/05/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
395417: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(08 May 2026 08:35hrs)
Status: Currently open.
Location: Birmingham B1.
Location: Birmingham B1.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Monday 11/05/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
394472: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(08 May 2026 08:34hrs)
Status: Currently open.
Location: Bristol BS16.
Location: Bristol BS16.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Monday 11/05/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
394470: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(08 May 2026 08:33hrs)
Status: Currently open.
Location: Wotton-Under-Edge GL12.
Location: Wotton-Under-Edge GL12.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Monday 11/05/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
394468: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(08 May 2026 08:32hrs)
Status: Currently open.
Location: Radstock BA3.
Location: Radstock BA3.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Monday 11/05/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
394359: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(08 May 2026 08:30hrs)
Status: Currently open.
Location: Farnham GU9.
Location: Farnham GU9.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Monday 11/05/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
389315: MAINTENANCE AFFECTING SERVICES Last updated:(08 May 2026 08:48hrs)
Status: Closed.
Location: Exeter EX1, EX4.
Location: Exeter EX1, EX4.
There is essential maintenance taking place between the hours of 08:00 and 16:00 on Thursday 07/05/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (08 May 2026 08:48hrs)
This Planned Maintenance was completed on Friday, May 8th, 2026 at 08:48hrs.
This Planned Maintenance was completed on Friday, May 8th, 2026 at 08:48hrs.
393103: MAINTENANCE AFFECTING SERVICES Last updated:(08 May 2026 08:48hrs)
Status: Closed.
Location: Basildon CM12.
Location: Basildon CM12.
There is essential maintenance taking place between the hours of 00:00 and 06:00 on Friday 08/05/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (08 May 2026 08:48hrs)
This Planned Maintenance was completed on Friday, May 8th, 2026 at 08:48hrs.
This Planned Maintenance was completed on Friday, May 8th, 2026 at 08:48hrs.
394355: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(08 May 2026 08:47hrs)
Status: Closed.
Location: Consett DH8.
Location: Consett DH8.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 on Friday 08/05/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (08 May 2026 08:47hrs)
This incident was closed on Friday, May 8th, 2026 at 08:47hrs.
This incident was closed on Friday, May 8th, 2026 at 08:47hrs.
392251: MAINTENANCE AFFECTING SERVICES Last updated:(08 May 2026 08:47hrs)
Status: Closed.
Location: Aylesbury HP18, HP19, HP20.
Location: Aylesbury HP18, HP19, HP20.
There is essential maintenance taking place between the hours of 23:30 and 06:00 from Thursday to Friday 07/05/2026 - 08/05/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (08 May 2026 08:47hrs)
This Planned Maintenance was completed on Friday, May 8th, 2026 at 08:47hrs.
This Planned Maintenance was completed on Friday, May 8th, 2026 at 08:47hrs.
394357: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(08 May 2026 08:46hrs)
Status: Closed.
Location: Bexhill TN39, Bexhill-ON-SEA TN40, Hastings TN37.
Location: Bexhill TN39, Bexhill-ON-SEA TN40, Hastings TN37.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 on Friday 08/05/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (08 May 2026 08:46hrs)
This incident was closed on Friday, May 8th, 2026 at 08:46hrs.
This incident was closed on Friday, May 8th, 2026 at 08:46hrs.
394387: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(08 May 2026 08:45hrs)
Status: Closed.
Location: Whitley Bay NE25.
Location: Whitley Bay NE25.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 on Friday 08/05/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (08 May 2026 08:45hrs)
This incident was closed on Friday, May 8th, 2026 at 08:45hrs.
This incident was closed on Friday, May 8th, 2026 at 08:45hrs.
394403: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(08 May 2026 08:44hrs)
Status: Closed.
Location: Chippenham SN15.
Location: Chippenham SN15.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 on Friday 08/05/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (08 May 2026 08:44hrs)
This incident was closed on Friday, May 8th, 2026 at 08:44hrs.
This incident was closed on Friday, May 8th, 2026 at 08:44hrs.
395398 THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(08 May 2026 08:44hrs)
Status: Closed.
Location: Selby YO8,.
Location: Selby YO8,.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 on Friday 08/05/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (08 May 2026 08:44hrs)
This incident was closed on Friday, May 8th, 2026 at 08:44hrs.
This incident was closed on Friday, May 8th, 2026 at 08:44hrs.
393045: MAINTENANCE AFFECTING SERVICES Last updated:(08 May 2026 07:43hrs)
Planned Maintenance: Due to be completed 09 May 2026
Status: Closed.
Location: Thornbury.
Status: Closed.
Location: Thornbury.
There is essential maintenance taking place between the hours of 06:00 to 08:00 on Friday 08/05/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (08 May 2026 07:43hrs)
This Planned Maintenance was completed on Friday, May 8th, 2026 at 07:43hrs.
This Planned Maintenance was completed on Friday, May 8th, 2026 at 07:43hrs.
392400: MAINTENANCE AFFECTING SERVICES Last updated:(07 May 2026 23:42hrs)
Status: Closed.
Location: South End on Sea SS3.
Location: South End on Sea SS3.
There is essential maintenance taking place between the hours of 12:00 and 23:00 on Thursday 07/05/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (07 May 2026 23:42hrs)
This Planned Maintenance was completed on Thursday, May 7th, 2026 at 23:42hrs.
This Planned Maintenance was completed on Thursday, May 7th, 2026 at 23:42hrs.
Update (07 May 2026 22:41hrs)
Our engineer had to leave site due to hours worked and has been replaced.
Works on-site are expected to finish by 23:00.
We apologise for any inconvenience caused and thank you for your patience throughout this issue.
Our engineer had to leave site due to hours worked and has been replaced.
Works on-site are expected to finish by 23:00.
We apologise for any inconvenience caused and thank you for your patience throughout this issue.
Contact seethelight
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0800 331 7638
E-mail:
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