Incidents and Planned Maintenance
There are 32 incidents or planned maintenances that may be affecting customers on our network.
378458: MAINTENANCE AFFECTING SERVICES Last updated:(12 Jan 2026 08:43hrs)
Status: Currently open.
Location: Littlehampton BN17.
Location: Littlehampton BN17.
There is essential maintenance taking place between the hours 09:00 until 16:00 on 13/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
379379: EMERGENCY THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(12 Jan 2026 08:42hrs)
Status: Currently open.
Location: Sudbury CO10.
Location: Sudbury CO10.
There is essential emergency maintenance taking place between the hours 00:00 until 06:00 on 13/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
379375: EMERGENCY THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(12 Jan 2026 08:41hrs)
Status: Currently open.
Location: Woolpit IP30 Bury St Edmunds IP33 IP31 IP11.
Location: Woolpit IP30 Bury St Edmunds IP33 IP31 IP11.
There is essential emergency maintenance taking place between the hours 00:00 until 06:00 on 13/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
379082: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(12 Jan 2026 08:39hrs)
Status: Currently open.
Location: Chichester PO10.
Location: Chichester PO10.
There is essential maintenance taking place between the hours 00:00 until 06:00 on 13/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
378141: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(12 Jan 2026 08:38hrs)
Status: Currently open.
Location: Bracknell RG12 RG42 RG40.
Location: Bracknell RG12 RG42 RG40.
There is essential maintenance taking place between the hours 00:00 until 06:00 on 13/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
373611: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(12 Jan 2026 08:37hrs)
Status: Currently open.
Location: Caddington LU1.
Location: Caddington LU1.
There is essential =maintenance taking place between the hours 00:00 until 06:00 on 13/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
372206: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(12 Jan 2026 08:36hrs)
Status: Currently open.
Location: Leeds LS7.
Location: Leeds LS7.
There is essential maintenance taking place between the hours 00:00 until 06:00 on 13/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
368049: MAINTENANCE AFFECTING SERVICES Last updated:(12 Jan 2026 08:35hrs)
Status: Currently open.
Location: Peterborough PE7.
Location: Peterborough PE7.
There is essential maintenance taking place between the hours 09:00 until 16:00 on 13/01/2026 until 15/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
371478 : THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(12 Jan 2026 08:32hrs)
Status: Closed.
Location: N9 London Borough of Enfield.
Location: N9 London Borough of Enfield.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Sunday 11/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (12 Jan 2026 08:32hrs)
This Planned Maintenance was completed on Monday, January 12th, 2026 at 08:32hrs.
This Planned Maintenance was completed on Monday, January 12th, 2026 at 08:32hrs.
369322: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(12 Jan 2026 08:32hrs)
Status: Closed.
Location: PO21 Aldwick.
Location: PO21 Aldwick.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Sunday 11/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (12 Jan 2026 08:32hrs)
This Planned Maintenance was completed on Monday, January 12th, 2026 at 08:32hrs.
This Planned Maintenance was completed on Monday, January 12th, 2026 at 08:32hrs.
372474: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(12 Jan 2026 08:31hrs)
Status: Closed.
Location: E8 London.
Location: E8 London.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Sunday 11/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (12 Jan 2026 08:31hrs)
This Planned Maintenance was completed on Monday, January 12th, 2026 at 08:31hrs.
This Planned Maintenance was completed on Monday, January 12th, 2026 at 08:31hrs.
372475 AND 372477: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(12 Jan 2026 08:31hrs)
Status: Closed.
Location: B24, B5 Birmingham.
Location: B24, B5 Birmingham.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Sunday 11/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (12 Jan 2026 08:31hrs)
This Planned Maintenance was completed on Monday, January 12th, 2026 at 08:31hrs.
This Planned Maintenance was completed on Monday, January 12th, 2026 at 08:31hrs.
372654: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(12 Jan 2026 08:31hrs)
Status: Closed.
Location: MK42, MK44 Bedford MK46 Milton Keynes.
Location: MK42, MK44 Bedford MK46 Milton Keynes.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Sunday 11/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (12 Jan 2026 08:31hrs)
This Planned Maintenance was completed on Monday, January 12th, 2026 at 08:31hrs.
This Planned Maintenance was completed on Monday, January 12th, 2026 at 08:31hrs.
373004: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(12 Jan 2026 08:31hrs)
Status: Closed.
Location: OX20 Oxfordshire.
Location: OX20 Oxfordshire.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Sunday 11/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (12 Jan 2026 08:31hrs)
This Planned Maintenance was completed on Monday, January 12th, 2026 at 08:31hrs.
This Planned Maintenance was completed on Monday, January 12th, 2026 at 08:31hrs.
373763: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(12 Jan 2026 08:30hrs)
Status: Closed.
Location: GU9 Surrey.
Location: GU9 Surrey.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Sunday 11/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (12 Jan 2026 08:30hrs)
This Planned Maintenance was completed on Monday, January 12th, 2026 at 08:30hrs.
This Planned Maintenance was completed on Monday, January 12th, 2026 at 08:30hrs.
373767: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(12 Jan 2026 08:30hrs)
Status: Closed.
Location: TN34, TN37 Hastings TN40 2FT TN40 2FU TN40 2FW TN40 2FX TN40 2FY East Sussex.
Location: TN34, TN37 Hastings TN40 2FT TN40 2FU TN40 2FW TN40 2FX TN40 2FY East Sussex.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Sunday 11/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (12 Jan 2026 08:30hrs)
This Planned Maintenance was completed on Monday, January 12th, 2026 at 08:30hrs.
This Planned Maintenance was completed on Monday, January 12th, 2026 at 08:30hrs.
373768: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(12 Jan 2026 08:30hrs)
Status: Closed.
Location: DA10 Ebblesfield and ME3 Medway.
Location: DA10 Ebblesfield and ME3 Medway.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Sunday 11/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (12 Jan 2026 08:30hrs)
This Planned Maintenance was completed on Monday, January 12th, 2026 at 08:30hrs.
This Planned Maintenance was completed on Monday, January 12th, 2026 at 08:30hrs.
373870 : THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(12 Jan 2026 08:29hrs)
Status: Closed.
Location: RG14 West Berkshire.
Location: RG14 West Berkshire.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Sunday 11/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (12 Jan 2026 08:29hrs)
This Planned Maintenance was completed on Monday, January 12th, 2026 at 08:29hrs.
This Planned Maintenance was completed on Monday, January 12th, 2026 at 08:29hrs.
373870 : THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(12 Jan 2026 08:29hrs)
Status: Closed.
Location: HR9 Ross-On-Wye.
Location: HR9 Ross-On-Wye.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Sunday 11/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (12 Jan 2026 08:29hrs)
This Planned Maintenance was completed on Monday, January 12th, 2026 at 08:29hrs.
This Planned Maintenance was completed on Monday, January 12th, 2026 at 08:29hrs.
373871: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(12 Jan 2026 08:29hrs)
Status: Closed.
Location: TF11 Shropshire.
Location: TF11 Shropshire.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Sunday 11/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (12 Jan 2026 08:29hrs)
This Planned Maintenance was completed on Monday, January 12th, 2026 at 08:29hrs.
This Planned Maintenance was completed on Monday, January 12th, 2026 at 08:29hrs.
374167: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(12 Jan 2026 08:28hrs)
Status: Closed.
Location: LU1 Central Bedfordshire.
Location: LU1 Central Bedfordshire.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Sunday 11/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (12 Jan 2026 08:28hrs)
This Planned Maintenance was completed on Monday, January 12th, 2026 at 08:28hrs.
This Planned Maintenance was completed on Monday, January 12th, 2026 at 08:28hrs.
374230 : THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(12 Jan 2026 08:28hrs)
Status: Closed.
Location: PE1 1WY PE1 1WU PE1 1WT PE1 1WX PE1 1WT PE1 Northminster.
Location: PE1 1WY PE1 1WU PE1 1WT PE1 1WX PE1 1WT PE1 Northminster.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Sunday 11/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (12 Jan 2026 08:28hrs)
This Planned Maintenance was completed on Monday, January 12th, 2026 at 08:28hrs.
This Planned Maintenance was completed on Monday, January 12th, 2026 at 08:28hrs.
374234 : THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(12 Jan 2026 08:28hrs)
Status: Closed.
Location: RH11 West Sussex.
Location: RH11 West Sussex.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Sunday 11/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (12 Jan 2026 08:28hrs)
This Planned Maintenance was completed on Monday, January 12th, 2026 at 08:28hrs.
This Planned Maintenance was completed on Monday, January 12th, 2026 at 08:28hrs.
374343: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(12 Jan 2026 08:27hrs)
Status: Closed.
Location: SL2 and SL1 Slough.
Location: SL2 and SL1 Slough.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Sunday 11/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (12 Jan 2026 08:27hrs)
This Planned Maintenance was completed on Monday, January 12th, 2026 at 08:27hrs.
This Planned Maintenance was completed on Monday, January 12th, 2026 at 08:27hrs.
374413: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(12 Jan 2026 08:27hrs)
Status: Closed.
Location: WV11 West Midlands.
Location: WV11 West Midlands.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Sunday 11/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (12 Jan 2026 08:27hrs)
This Planned Maintenance was completed on Monday, January 12th, 2026 at 08:27hrs.
This Planned Maintenance was completed on Monday, January 12th, 2026 at 08:27hrs.
374470: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(12 Jan 2026 08:27hrs)
Status: Closed.
Location: S73 Barnsley.
Location: S73 Barnsley.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Sunday 11/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (12 Jan 2026 08:27hrs)
This Planned Maintenance was completed on Monday, January 12th, 2026 at 08:27hrs.
This Planned Maintenance was completed on Monday, January 12th, 2026 at 08:27hrs.
374470: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(12 Jan 2026 08:26hrs)
Status: Closed.
Location: RG7 Reading.
Location: RG7 Reading.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Sunday 11/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (12 Jan 2026 08:26hrs)
This Planned Maintenance was completed on Monday, January 12th, 2026 at 08:26hrs.
This Planned Maintenance was completed on Monday, January 12th, 2026 at 08:26hrs.
374573: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(12 Jan 2026 08:26hrs)
Status: Closed.
Location: LE17 Leicester.
Location: LE17 Leicester.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Sunday 11/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (12 Jan 2026 08:26hrs)
This Planned Maintenance was completed on Monday, January 12th, 2026 at 08:26hrs.
This Planned Maintenance was completed on Monday, January 12th, 2026 at 08:26hrs.
374742: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(12 Jan 2026 08:26hrs)
Status: Closed.
Location: EX39 Devon and Torbay.
Location: EX39 Devon and Torbay.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Sunday 11/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (12 Jan 2026 08:26hrs)
This Planned Maintenance was completed on Monday, January 12th, 2026 at 08:26hrs.
This Planned Maintenance was completed on Monday, January 12th, 2026 at 08:26hrs.
374742: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(12 Jan 2026 08:25hrs)
Status: Closed.
Location: CO16 Essex.
Location: CO16 Essex.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Sunday 11/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (12 Jan 2026 08:25hrs)
This Planned Maintenance was completed on Monday, January 12th, 2026 at 08:25hrs.
This Planned Maintenance was completed on Monday, January 12th, 2026 at 08:25hrs.
374744: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(12 Jan 2026 08:24hrs)
Status: Closed.
Location: DE12 SWADLINCOTE.
Location: DE12 SWADLINCOTE.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Sunday 11/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (12 Jan 2026 08:24hrs)
This Planned Maintenance was completed on Monday, January 12th, 2026 at 08:24hrs.
This Planned Maintenance was completed on Monday, January 12th, 2026 at 08:24hrs.
379765: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(12 Jan 2026 08:24hrs)
Status: Closed.
Location: NG34 Lincolnshire.
Location: NG34 Lincolnshire.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Sunday 11/01/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (12 Jan 2026 08:24hrs)
This Planned Maintenance was completed on Monday, January 12th, 2026 at 08:24hrs.
This Planned Maintenance was completed on Monday, January 12th, 2026 at 08:24hrs.
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