Incidents and Planned Maintenance
There are 9 incidents or planned maintenances that may be affecting customers on our network.
395398 THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(07 May 2026 15:09hrs)
Status: Currently open.
Location: Selby YO8,.
Location: Selby YO8,.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 on Friday 08/05/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
394403: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(07 May 2026 08:39hrs)
Status: Currently open.
Location: Chippenham SN15.
Location: Chippenham SN15.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 on Friday 08/05/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
394387: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(07 May 2026 08:37hrs)
Status: Currently open.
Location: Whitley Bay NE25.
Location: Whitley Bay NE25.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 on Friday 08/05/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
394357: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(07 May 2026 08:36hrs)
Status: Currently open.
Location: Bexhill TN39, Bexhill-ON-SEA TN40, Hastings TN37.
Location: Bexhill TN39, Bexhill-ON-SEA TN40, Hastings TN37.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 on Friday 08/05/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
392251: MAINTENANCE AFFECTING SERVICES Last updated:(07 May 2026 08:33hrs)
Status: Currently open.
Location: Aylesbury HP18, HP19, HP20.
Location: Aylesbury HP18, HP19, HP20.
There is essential maintenance taking place between the hours of 23:30 and 06:00 from Thursday to Friday 07/05/2026 - 08/05/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
394355: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(07 May 2026 08:33hrs)
Status: Currently open.
Location: Consett DH8.
Location: Consett DH8.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 on Friday 08/05/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
393103: MAINTENANCE AFFECTING SERVICES Last updated:(07 May 2026 08:31hrs)
Status: Currently open.
Location: Basildon CM12.
Location: Basildon CM12.
There is essential maintenance taking place between the hours of 00:00 and 06:00 on Friday 08/05/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
389315: MAINTENANCE AFFECTING SERVICES Last updated:(06 May 2026 09:33hrs)
Status: Currently open.
Location: Exeter EX1, EX4.
Location: Exeter EX1, EX4.
There is essential maintenance taking place between the hours of 08:00 and 16:00 on Thursday 07/05/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
392400: MAINTENANCE AFFECTING SERVICES Last updated:(07 May 2026 23:42hrs)
Status: Closed.
Location: South End on Sea SS3.
Location: South End on Sea SS3.
There is essential maintenance taking place between the hours of 12:00 and 23:00 on Thursday 07/05/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (07 May 2026 23:42hrs)
This Planned Maintenance was completed on Thursday, May 7th, 2026 at 23:42hrs.
This Planned Maintenance was completed on Thursday, May 7th, 2026 at 23:42hrs.
Update (07 May 2026 22:41hrs)
Our engineer had to leave site due to hours worked and has been replaced.
Works on-site are expected to finish by 23:00.
We apologise for any inconvenience caused and thank you for your patience throughout this issue.
Our engineer had to leave site due to hours worked and has been replaced.
Works on-site are expected to finish by 23:00.
We apologise for any inconvenience caused and thank you for your patience throughout this issue.
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