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Incidents

Incidents and Planned Maintenance

There are 7 incidents or planned maintenances that may be affecting customers on our network.

410652 - THIRD PARTY WORKS - SERVICE AFFECTING   Last updated:(08 Sep 2026 08:36hrs)
Status: Currently open.
Location: Oxfordshire OX7.
There is essential maintenance taking place between the hours 21:00 on 08/09/2026 until 07:00 on 09/09/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
410639 - THIRD PARTY WORKS - SERVICE AFFECTING   Last updated:(08 Sep 2026 08:36hrs)
Status: Currently open.
Location: Watford WD7.
There is essential maintenance taking place between the hours 21:00 on 08/09/2026 until 07:00 on 09/09/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
410754 - THIRD PARTY WORKS - SERVICE AFFECTING   Last updated:(08 Sep 2026 08:35hrs)
Status: Currently open.
Location: Watford WD7.
There is essential maintenance taking place between the hours 21:00 on 09/09/2026 until 07:00 on 10/09/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause
No updates for this incident yet.
408295: MAINTENANCE AFFECTING SERVICES   Last updated:(07 Sep 2026 23:53hrs)
Status: Currently open.
Location: Aberdeen AB15.
There is essential maintenance taking place between the hours of 00:00-06:00 on 08/09/2026 Customers may experience an interruption to services for up to 1 hour during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
410512: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(08 Sep 2026 08:27hrs)
Status: Closed.
Location: London UB10.
There is essential maintenance taking place between the hours 21:00 on 07/09/2026 until 07:00 on 08/09/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (08 Sep 2026 08:27hrs)
This Planned Maintenance was completed on Tuesday, September 8th, 2026 at 08:27hrs.
410511: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(08 Sep 2026 08:27hrs)
Status: Closed.
Location: Watford WD7.
There is essential maintenance taking place between the hours 21:00 on 07/09/2026 until 07:00 on 08/09/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (08 Sep 2026 08:27hrs)
This Planned Maintenance was completed on Tuesday, September 8th, 2026 at 08:27hrs.
409954: MAINTENANCE AFFECTING TV SERVICES   Last updated:(08 Sep 2026 08:26hrs)
Status: Closed.
Location: Kent DA10.
There is essential maintenance taking place between the hours 08:00 until 16:00 on 07/09/2026. Customers may experience an interruption to TV services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (08 Sep 2026 08:26hrs)
This Planned Maintenance was completed on Tuesday, September 8th, 2026 at 08:26hrs.

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