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Incidents

Incidents and Planned Maintenance

There are 12 incidents or planned maintenances that may be affecting customers on our network.

394702 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(13 May 2026 08:22hrs)
Status: Currently open.
Location: Leeds LS14, LS15,LS9.
There is essential third party maintenance taking place between the hours of 22:00 on 14/05/2026 through to 06:00 on 15/05/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
394698 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(13 May 2026 08:20hrs)
Status: Currently open.
Location: Leeds LS25.
There is essential third party maintenance taking place between the hours of 20:00 on 14/05/2026 through to 06:00 on 15/05/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
393178 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(13 May 2026 08:19hrs)
Status: Currently open.
Location: Menston LS29.
There is essential third party maintenance taking place between the hours of 20:00 on 14/05/2026 through to 08:00 on 15/05/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
393172 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(13 May 2026 08:17hrs)
Status: Currently open.
Location: Leeds LS16.
There is essential third party maintenance taking place between the hours of 20:00 on 14/05/2026 through to 08:00 on 15/05/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
391074 MAINTENANCE AFFECTING SERVICES   Last updated:(13 May 2026 08:15hrs)
Status: Currently open.
Location: Cheltenham GL50.
There is essential maintenance taking place between the hours of 08:00 and 17:00 on 14/05/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
393719 MAINTENANCE AFFECTING SERVICES   Last updated:(13 May 2026 08:11hrs)
Status: Currently open.
Location: London SE16.
There is essential maintenance taking place between the hours of 08:00 and 17:00 on 14/05/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
392452 MAINTENANCE AFFECTING SERVICES   Last updated:(13 May 2026 08:10hrs)
Status: Currently open.
Location: Dagenham RM9.
There is essential maintenance taking place between the hours of 08:00 and 17:00 on 14/05/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
395136 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(13 May 2026 08:09hrs)
Status: Currently open.
Location: Braintree CM7,CM6, Witham CM77, Chelmford CM3,.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on 14/05/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
393143 MAINTENANCE AFFECTING SERVICES   Last updated:(13 May 2026 08:03hrs)
Status: Currently open.
Location: London E16.
There is essential maintenance taking place between the hours of 00:00 and 06:00 on 14/05/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
393175 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(13 May 2026 08:01hrs)
Status: Currently open.
Location: Harrogate HG3,HG4, Knaresborough HG5.
There is essential third party maintenance taking place between the hours of 08:00 on 14/05/2026 through to 20:00 on 15/05/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
391539 MAINTENANCE AFFECTING TV SERVICES   Last updated:(13 May 2026 07:52hrs)
Status: Currently open.
Location: Felnex SM6.
There is essential maintenance taking place between the hours of 08:00 and 17:00 on 13/05/2026. Customers may experience an interruption to TV services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause
No updates for this incident yet.
390829 MAINTENANCE AFFECTING SERVICES   Last updated:(12 May 2026 07:56hrs)
Status: Currently open.
Location: Reading RG5.
There is essential maintenance taking place between the hours of 08:00 and 16:00 on 13/05/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause
No updates for this incident yet.

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