Incidents and Planned Maintenance
There are 10 incidents or planned maintenances that may be affecting customers on our network.
417264: MAINTENANCE AFFECTING SERVICES Last updated:(10 Nov 2026 08:52hrs)
Status: Currently open.
Location: Scarborough ME1.
Location: Scarborough ME1.
There is essential maintenance taking place between the hours of 09:00 and 13:00 on Wednesday 11/11/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
417121: MAINTENANCE AFFECTING SERVICES Last updated:(10 Nov 2026 08:49hrs)
Status: Currently open.
Location: Wiltshire SN16.
Location: Wiltshire SN16.
There is essential maintenance taking place between the hours of 09:00 and 16:00 on Wednesday 11/11/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
417937: MAINTENANCE AFFECTING SERVICES Last updated:(10 Nov 2026 08:47hrs)
Status: Currently open.
Location: London E8.
Location: London E8.
There is essential maintenance taking place between the hours of 08:00 and 16:00 on Wednesday 11/11/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
418651 AND 418652: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(10 Nov 2026 08:31hrs)
Status: Currently open.
Location: North Lanarkshire ML1 G71.
Location: North Lanarkshire ML1 G71.
There is essential maintenance taking place between the hours of 20:00 and 08:00 on Tuesday 10/11/2026 till Wednesday 11/11/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
418648: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(10 Nov 2026 08:28hrs)
Status: Currently open.
Location: East Kilbride G75.
Location: East Kilbride G75.
There is essential maintenance taking place between the hours of 20:00 and 08:00 on Tuesday 10/11/2026 till Wednesday 11/11/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
411400: MAINTENANCE AFFECTING TV SERVICES Last updated:(10 Nov 2026 08:25hrs)
Status: Currently open.
Location: SR4 Sunderland.
Location: SR4 Sunderland.
There is essential maintenance taking place between the hours of 08:00 and 17:00 on Tuesday 10/11/2026. Customers may experience an interruption to TV services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
418746 : MAINTENANCE AFFECTING SERVICES: Last updated:(09 Nov 2026 11:27hrs)
Status: Currently open.
Location: HERTFORDSHIRE EN8.
Location: HERTFORDSHIRE EN8.
There is essential maintenance taking place between the hours of 00:00 and 06:00 on Tuesday 10/11/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
414374 : THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(09 Nov 2026 10:58hrs)
Status: Currently open.
Location: LONDON N1.
Location: LONDON N1.
There is essential maintenance taking place between the hours of 00:00 and 06:00 on Tuesday 10/11/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
411835 : MAINTENANCE AFFECTING SERVICES: Last updated:(09 Nov 2026 10:52hrs)
Status: Currently open.
Location: PEVENSEY BN23, BN24.
Location: PEVENSEY BN23, BN24.
There is essential maintenance taking place between the hours of 08:00 and 17:00 on Tuesday 10/11/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
418045: MAINTENANCE AFFECTING SERVICES Last updated:(11 Nov 2026 01:08hrs)
Status: Closed.
Location: Aberdeen AB13.
Location: Aberdeen AB13.
There is essential maintenance taking place between the hours of 00:00 and 02:00 on Wednesday 11/11/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (11 Nov 2026 01:08hrs)
This Planned Maintenance was completed on Wednesday, November 11th, 2026 at 01:08hrs.
This Planned Maintenance was completed on Wednesday, November 11th, 2026 at 01:08hrs.
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Cardiff
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