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Incidents

Incidents and Planned Maintenance

There are 7 incidents or planned maintenances that may be affecting customers on our network.

417273: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(23 Oct 2026 08:51hrs)
Status: Currently open.
Location: Kings Cross N1 N1C.
There is essential maintenance taking place between the hours 07:00 until 12:00 on 24/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
416774: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(23 Oct 2026 08:47hrs)
Status: Currently open.
Location: Wolverhampton WV1 WV10.
There is essential maintenance taking place between the hours 06:00 until 16:00 on 24/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
416761: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(23 Oct 2026 08:44hrs)
Status: Currently open.
Location: Birmingham B1.
There is essential maintenance taking place between the hours 06:00 until 16:00 on 24/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
416753: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(23 Oct 2026 08:44hrs)
Status: Currently open.
Location: Wolverhampton WV8.
There is essential maintenance taking place between the hours 06:00 until 16:00 on 24/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
416751: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(23 Oct 2026 08:43hrs)
Status: Currently open.
Location: Stourbridge DY8.
There is essential maintenance taking place between the hours 06:00 until 16:00 on 24/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
416732: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(23 Oct 2026 08:42hrs)
Status: Currently open.
Location: Wolverhampton WV5, DY3.
There is essential maintenance taking place between the hours 06:00 until 16:00 on 24/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
416188: MAINTENANCE AFFECTING SERVICES   Last updated:(22 Oct 2026 08:38hrs)
Status: Currently open.
Location: London SE6.
There is essential maintenance taking place between the hours of 09:00 and 16:00 on 23/10/2026. Customers may experience an interruption of up to 2 hours to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.

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0800 331 7638

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Ellen Street
Cardiff
CF10 4BP