There are 12 incidents or planned maintenances that may be affecting customers on our network.
324463 MAINTENANCE AFFECTING SERVICES Last updated:(21 Nov 2024 08:32hrs)
Status: Currently open.
Location: Dartford DA1.
There is essential maintenance taking place between the hours of 00:00 and 06:00 on 22/11/24. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
No updates for this incident yet.
324461 MAINTENANCE AFFECTING SERVICES Last updated:(21 Nov 2024 08:30hrs)
Status: Currently open.
Location: Bedford MK40, MK44.
There is essential maintenance taking place between the hours of 00:00 and 06:00 on 22/11/24. Customers may experience an interruption to services for 1 hour during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
No updates for this incident yet.
328160: INCIDENT AFFECTING BROADBAND SERVICES Last updated:(21 Nov 2024 07:41hrs)
Status: Currently open.
Location: Aviemore PH22.
We are currently experiencing a network incident in Aviemore, PH22 affecting data services. Engineers are currently investigating the issue and will provide an update as soon as possible or within 2 hours.
Please do not reset your equipment.
We apologise for any inconvenience this may cause.
Update (21 Nov 2024 10:04hrs)
It has been identified that this incident has been caused by an issue with a third party carrier, who provide service to us in this area.
We are working with the provider to resolve this issue and a further update will be provided in 2 hours or as soon as possible.
We apologise again for the inconvenience caused and thank you for your patience.
324463 MAINTENANCE AFFECTING SERVICES Last updated:(20 Nov 2024 17:32hrs)
Status: Currently open.
Location: Dartford DA1.
There is essential maintenance taking place between the hours of 00:00 and 06:00 on 22/11/24. Customers may experience an interruption to services for 1 hour during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
324461 MAINTENANCE AFFECTING SERVICES Last updated:(20 Nov 2024 17:32hrs)
Status: Currently open.
Location: Bedford MK40, MK44.
There is essential maintenance taking place between the hours of 00:00 and 06:00 on 22/11/24. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
324659 THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(20 Nov 2024 08:31hrs)
Status: Currently open.
Location: Ipswich IP6.
There is essential third party maintenance taking place between the hours of 20:00 and 06:00 from 21/11/24 until 22/11/24. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
323001 MAINTENANCE AFFECTING SERVICES Last updated:(20 Nov 2024 08:28hrs)
Status: Currently open.
Location: Walton on the Naze CO13, CO14.
here is essential maintenance taking place between the hours of 09:00 and 16:00 on 21/11/24. Customers may experience an interruption to services for 30 mins during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
327226 THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(21 Nov 2024 08:16hrs)
Status: Closed.
Location: Worcester WR4.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on 21/11/24. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (21 Nov 2024 08:16hrs)
This incident was closed on Thursday, November 21st, 2024 at 08:16hrs.
326596 THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(21 Nov 2024 08:16hrs)
Status: Closed.
Location: South Ockendon RM15, Swanscombe DA2,DA10, Ebbsfleet DA2.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on 21/11/24. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (21 Nov 2024 08:16hrs)
This incident was closed on Thursday, November 21st, 2024 at 08:16hrs.
324455 MAINTENANCE AFFECTING SERVICES Last updated:(21 Nov 2024 08:15hrs)
Status: Closed.
Location: Lower Stondon SG16.
There is essential maintenance taking place between the hours of 09:00 and 17:00 on 20/11/24. Customers may experience an interruption to services for up to 30 minutes during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (21 Nov 2024 08:15hrs)
This Planned Maintenance was completed on Thursday, November 21st, 2024 at 08:15hrs.
324454 MAINTENANCE AFFECTING SERVICES Last updated:(21 Nov 2024 08:14hrs)
Status: Closed.
Location: Deeside CH5.
There is essential maintenance taking place between the hours of 09:00 and 17:00 on 20/11/24. Customers may experience an interruption to services for up to 30 minutes during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (21 Nov 2024 08:14hrs)
This Planned Maintenance was completed on Thursday, November 21st, 2024 at 08:14hrs.
324452 MAINTENANCE AFFECTING SERVICES Last updated:(21 Nov 2024 08:14hrs)
Status: Closed.
Location: Royston SG8.
There is essential maintenance taking place between the hours of 09:00 and 17:00 on 20/11/24. Customers may experience an interruption to services for up to 30 minutes during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (21 Nov 2024 08:14hrs)
This Planned Maintenance was completed on Thursday, November 21st, 2024 at 08:14hrs.
