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Incidents

Incidents and Planned Maintenance

There are 7 incidents or planned maintenances that may be affecting customers on our network.

417312: MAINTENANCE AFFECTING TV SERVICES   Last updated:(30 Oct 2026 09:01hrs)
Status: Currently open.
Location: South Norfolk NR14.
There is essential maintenance taking place between the hours of 09:30 and 12:30 Monday 02/11/2026. Customers may experience an interruption to TV services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
413030: MAINTENANCE AFFECTING SERVICES   Last updated:(30 Oct 2026 08:57hrs)
Status: Currently open.
Location: Milton Keynes MK16 MK10 MK13 MK17.
There is essential maintenance taking place between the hours of 09:00 and 15:00 Monday to Friday 02/11/2026 till 06/11/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
417798: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(30 Oct 2026 08:54hrs)
Status: Currently open.
Location: Wolverhampton WV8 WV5.
There is third party emergency maintenance taking place between the hours of 06:00 and 16:00 Saturday 31/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
417796: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(30 Oct 2026 08:49hrs)
Status: Currently open.
Location: Birmingham B1.
There is third party emergency maintenance taking place between the hours of 06:00 and 16:00 Saturday 31/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
417795: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(30 Oct 2026 08:46hrs)
Status: Currently open.
Location: Dudley DY8.
There is third party emergency maintenance taking place between the hours of 06:00 and 16:00 Saturday 31/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
418363: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(29 Oct 2026 08:47hrs)
Status: Currently open.
Location: Wolverhampton WV1, WV10.
There is third party emergency maintenance taking place between the hours of 06:00 and 16:00 Friday 30/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
417304: MAINTENANCE AFFECTING TV SERVICES   Last updated:(29 Oct 2026 08:38hrs)
Status: Currently open.
Location: Colchester CO3, CO6.
There is essential maintenance taking place between the hours of 09:30 and 12:00 Friday 30/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.

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0800 331 7638

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Ellen Street
Cardiff
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