Incidents and Planned Maintenance
There are 3 incidents or planned maintenances that may be affecting customers on our network.
391040: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(10 Apr 2026 09:37hrs)
Status: Currently open.
Location: NN13 Northamptonshire.
Location: NN13 Northamptonshire.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Monday 13/04/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
391427 : THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(10 Apr 2026 09:34hrs)
Status: Currently open.
Location: NP26 Caldicot & NP26 Monmouthshire.
Location: NP26 Caldicot & NP26 Monmouthshire.
There is essential third party maintenance taking place between the hours of 23:00 on Sunday 12/04/2026 and 06:00 on Monday 13/04/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
389358: MAINTENANCE TV AFFECTING SERVICES Last updated:(11 Apr 2026 09:36hrs)
Status: Closed.
Location: Bristol BS16.
Location: Bristol BS16.
There is essential maintenance taking place between the hours 08:00 until 17:00 on 10/04/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (11 Apr 2026 09:36hrs)
This Planned Maintenance was completed on Saturday, April 11th, 2026 at 09:36hrs.
This Planned Maintenance was completed on Saturday, April 11th, 2026 at 09:36hrs.
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