Incidents and Planned Maintenance
There are 17 incidents or planned maintenances that may be affecting customers on our network.
408780 MAINTENANCE AFFECTING SERVICES Last updated:(27 Aug 2026 07:58hrs)
Status: Currently open.
Location: Felixstowe IP11.
Location: Felixstowe IP11.
There is maintenance taking place between the hours of 06:00 and 07:00 on 28/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
408860 MAINTENANCE AFFECTING SERVICES Last updated:(27 Aug 2026 07:56hrs)
Status: Currently open.
Location: Norwich NR13.
Location: Norwich NR13.
There is maintenance taking place between the hours of 06:00 and 08:00 on 28/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
No updates for this incident yet.
406749 MAINTENANCE AFFECTING SERVICES Last updated:(26 Aug 2026 08:16hrs)
Status: Currently open.
Location: Canterbury CT3.
Location: Canterbury CT3.
There is maintenance taking place between the hours of 09:00 and 16:00 on 27/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
408368 MAINTENANCE AFFECTING SERVICES Last updated:(26 Aug 2026 08:14hrs)
Status: Currently open.
Location: Bristol BS34, BS7.
Location: Bristol BS34, BS7.
There is maintenance taking place between the hours of 09:00 and 17:00 on 27/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
408626 ELECTRICAL SHUTDOWN Last updated:(26 Aug 2026 08:11hrs)
Status: Currently open.
Location: Coventry CV3.
Location: Coventry CV3.
There will be an electrical shutdown taking place between the hours of 08:00 and 12:20 on 27/08/2026. Customers will experience interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
407985 THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(27 Aug 2026 07:52hrs)
Status: Closed.
Location: Ipswich IP6.
Location: Ipswich IP6.
There is third party maintenance taking place between the hours of 00:00 and 06:00 on 27/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (27 Aug 2026 07:52hrs)
This Planned Maintenance was completed on Thursday, August 27th, 2026 at 07:52hrs.
This Planned Maintenance was completed on Thursday, August 27th, 2026 at 07:52hrs.
404915 THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(27 Aug 2026 07:52hrs)
Status: Closed.
Location: Rotherham S60, Sheffield S25.
Location: Rotherham S60, Sheffield S25.
There is third party maintenance taking place between the hours of 00:00 and 06:00 on 27/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (27 Aug 2026 07:52hrs)
This Planned Maintenance was completed on Thursday, August 27th, 2026 at 07:52hrs.
This Planned Maintenance was completed on Thursday, August 27th, 2026 at 07:52hrs.
409631 THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(27 Aug 2026 07:51hrs)
Status: Closed.
Location: Woolpit IP30, Bury St Edmunds IP33,IP31,IP11,.
Location: Woolpit IP30, Bury St Edmunds IP33,IP31,IP11,.
There is third party maintenance taking place between the hours of 23:00 on 26/08/2026 through to 06:00 on 27/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (27 Aug 2026 07:51hrs)
This incident was closed on Thursday, August 27th, 2026 at 07:51hrs.
This incident was closed on Thursday, August 27th, 2026 at 07:51hrs.
409440 THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(27 Aug 2026 07:51hrs)
Status: Closed.
Location: Chelmsford CM3, CM2, CM23.
Location: Chelmsford CM3, CM2, CM23.
There is third party maintenance taking place between the hours of 23:00 on 26/08/2026 through to 06:00 on 27/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
Update (27 Aug 2026 07:51hrs)
This incident was closed on Thursday, August 27th, 2026 at 07:51hrs.
This incident was closed on Thursday, August 27th, 2026 at 07:51hrs.
409439 THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(27 Aug 2026 07:50hrs)
Status: Closed.
Location: Colchester CO5, Maldon CM9,.
Location: Colchester CO5, Maldon CM9,.
There is third party maintenance taking place between the hours of 23:00 on 26/08/2026 through to 06:00 on 27/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (27 Aug 2026 07:50hrs)
This incident was closed on Thursday, August 27th, 2026 at 07:50hrs.
This incident was closed on Thursday, August 27th, 2026 at 07:50hrs.
409436 THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(27 Aug 2026 07:49hrs)
Status: Closed.
Location: Great Bentley CO7, Tendering CO7,CO16, Clacton On Sea CO16,.
Location: Great Bentley CO7, Tendering CO7,CO16, Clacton On Sea CO16,.
There is third party maintenance taking place between the hours of 23:00 on 26/08/2026 through to 06:00 on 27/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (27 Aug 2026 07:49hrs)
This incident was closed on Thursday, August 27th, 2026 at 07:49hrs.
This incident was closed on Thursday, August 27th, 2026 at 07:49hrs.
409419 THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(27 Aug 2026 07:49hrs)
Status: Closed.
Location: Walton on the Naze CO13, CO14.
Location: Walton on the Naze CO13, CO14.
There is third party maintenance taking place between the hours of 23:00 on 26/08/2026 through to 06:00 on 27/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (27 Aug 2026 07:49hrs)
This incident was closed on Thursday, August 27th, 2026 at 07:49hrs.
This incident was closed on Thursday, August 27th, 2026 at 07:49hrs.
409417 THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(27 Aug 2026 07:48hrs)
Status: Closed.
Location: Burnham On Crouch CM0, Maldon CM3.
Location: Burnham On Crouch CM0, Maldon CM3.
There is third party maintenance taking place between the hours of 23:00 on 26/08/2026 through to 06:00 on 27/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (27 Aug 2026 07:48hrs)
This incident was closed on Thursday, August 27th, 2026 at 07:48hrs.
This incident was closed on Thursday, August 27th, 2026 at 07:48hrs.
409414 THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(27 Aug 2026 07:48hrs)
Status: Closed.
Location: Braintree CO6, Colchester CO5.
Location: Braintree CO6, Colchester CO5.
There is third party maintenance taking place between the hours of 23:00 on 26/08/2026 through to 06:00 on 27/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (27 Aug 2026 07:48hrs)
This incident was closed on Thursday, August 27th, 2026 at 07:48hrs.
This incident was closed on Thursday, August 27th, 2026 at 07:48hrs.
409412 THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(27 Aug 2026 07:47hrs)
Status: Closed.
Location: Chelmsford CM3, Braintree CM7, Felsted CM6, Cressing CM77.
Location: Chelmsford CM3, Braintree CM7, Felsted CM6, Cressing CM77.
There is third party maintenance taking place between the hours of 23:00 on 26/08/2026 through to 06:00 on 27/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (27 Aug 2026 07:47hrs)
This incident was closed on Thursday, August 27th, 2026 at 07:47hrs.
This incident was closed on Thursday, August 27th, 2026 at 07:47hrs.
409410 THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(27 Aug 2026 07:47hrs)
Status: Closed.
Location: Tendring CO16.
Location: Tendring CO16.
There is third party maintenance taking place between the hours of 23:00 on 26/08/2026 through to 06:00 on 27/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (27 Aug 2026 07:47hrs)
This incident was closed on Thursday, August 27th, 2026 at 07:47hrs.
This incident was closed on Thursday, August 27th, 2026 at 07:47hrs.
406411 MAINTENANCE AFFECTING SERVICES Last updated:(27 Aug 2026 07:46hrs)
Status: Closed.
Location: Pevensey BN23, BN24.
Location: Pevensey BN23, BN24.
There is essential maintenance taking place between the hours of 09:00 and 16:00 on 26/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (27 Aug 2026 07:46hrs)
This Planned Maintenance was completed on Thursday, August 27th, 2026 at 07:46hrs.
This Planned Maintenance was completed on Thursday, August 27th, 2026 at 07:46hrs.
Contact seethelight
Customer Services:
0800 331 7638
E-mail:
Contact Us
Address:
Driscoll 2
Ellen Street
Cardiff
CF10 4BP
