Incidents and Planned Maintenance
There are 9 incidents or planned maintenances that may be affecting customers on our network.
414838: MAINTENANCE AFFECTING SERVICES Last updated:(05 Oct 2026 09:26hrs)
Status: Currently open.
Location: Hertfordshire SG3.
Location: Hertfordshire SG3.
There is essential maintenance taking place between the hours of 09:00 and 17:00 on 06/10/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
No updates for this incident yet.
411354: MAINTENANCE AFFECTING SERVICES Last updated:(05 Oct 2026 09:17hrs)
Status: Currently open.
Location: Basingstoke RG21.
Location: Basingstoke RG21.
There is essential maintenance taking place between the hours of 09:00 and 16:00 on 06/10/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
No updates for this incident yet.
408846: MAINTENANCE AFFECTING SERVICES Last updated:(05 Oct 2026 09:14hrs)
Status: Currently open.
Location: Gloucestershire GL3.
Location: Gloucestershire GL3.
There is essential maintenance taking place between the hours of 08:00 and 16:00 on 06/10/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
No updates for this incident yet.
412837: MAINTENANCE AFFECTING SERVICES Last updated:(05 Oct 2026 09:10hrs)
Status: Currently open.
Location: Essex RM15.
Location: Essex RM15.
There is essential maintenance taking place between the hours of 08:00 and 17:00 on 06/10/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
No updates for this incident yet.
411519: MAINTENANCE AFFECTING SERVICES Last updated:(05 Oct 2026 09:08hrs)
Status: Currently open.
Location: Worcester WR4.
Location: Worcester WR4.
There is essential maintenance taking place between the hours of 08:00 and 17:00 on 06/10/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
No updates for this incident yet.
410752: MAINTENANCE AFFECTING SERVICES Last updated:(05 Oct 2026 09:06hrs)
Status: Currently open.
Location: Oadby LE2.
Location: Oadby LE2.
There is essential maintenance taking place between the hours of 00:00 and 06:00 on 06/10/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
No updates for this incident yet.
413376 MAINTENANCE AFFECTING SERVICES Last updated:(02 Oct 2026 08:04hrs)
Status: Currently open.
Location: Derby CF10, DE24, DE72.
Location: Derby CF10, DE24, DE72.
There is essential maintenance taking place between the hours of 08:00 and 10:00 on 05/10/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
No updates for this incident yet.
414576 MAINTENANCE AFFECTING SERVICES Last updated:(05 Oct 2026 10:51hrs)
Status: Closed.
Location: Bromsgrove B48.
Location: Bromsgrove B48.
There is essential maintenance taking place between the hours of 08:00 and 17:00 on 05/10/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
Update (05 Oct 2026 10:51hrs)
This Planned Maintenance was completed on Monday, October 5th, 2026 at 10:51hrs.
This Planned Maintenance was completed on Monday, October 5th, 2026 at 10:51hrs.
413022 MAINTENANCE AFFECTING SERVICES Last updated:(05 Oct 2026 09:41hrs)
Status: Closed.
Location: Grays RM20.
Location: Grays RM20.
There is essential maintenance taking place between the hours of 07:00 and 17:00 on 05/10/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
Update (05 Oct 2026 09:41hrs)
This Planned Maintenance was completed on Monday, October 5th, 2026 at 09:41hrs.
This Planned Maintenance was completed on Monday, October 5th, 2026 at 09:41hrs.
Contact seethelight
Customer Services:
0800 331 7638
E-mail:
Contact Us
Address:
Driscoll 2
Ellen Street
Cardiff
CF10 4BP
