Incidents and Planned Maintenance
There is 1 incident or planned maintenance that may be affecting customers on our network.
383982:INCIDENT AFFECTING INTERNET SERVICES Last updated:(13 Feb 2026 08:11hrs)
Status: Currently open.
Location: Aberdeen AB51.
Location: Aberdeen AB51.
We have a network incident in Aberdeen, AB51 affecting phone and internet services. Our team are looking into this and will provide an update by 10:10.
Please do not reset your equipment.
Please do not reset your equipment.
Update (13 Feb 2026 08:39hrs)
Service has been restored; however, we have not yet received confirmation from the carrier that the fault has been permanently resolved. We continue to monitor the circuit closely. The incident will remain open and pending closure until formal confirmation is provided by the third party.
Service has been restored; however, we have not yet received confirmation from the carrier that the fault has been permanently resolved. We continue to monitor the circuit closely. The incident will remain open and pending closure until formal confirmation is provided by the third party.
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