Incidents and Planned Maintenance
There are 14 incidents or planned maintenances that may be affecting customers on our network.
417964: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(26 Oct 2026 09:05hrs)
Status: Currently open.
Location: Huddersfield HD0, HD2.
Location: Huddersfield HD0, HD2.
There is third party emergency maintenance taking place between the hours of 20:00 and 06:00 between Tuesday 27/10/2026 and Wednesday 28/10/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
417733: MAINTENANCE AFFECTING SERVICES Last updated:(26 Oct 2026 09:02hrs)
Status: Currently open.
Location: Wakefield WF10.
Location: Wakefield WF10.
There is essential maintenance taking place between the hours of 09:00 and 15:00 Tuesday 27/10/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
415675: MAINTENANCE AFFECTING SERVICES Last updated:(26 Oct 2026 09:00hrs)
Status: Currently open.
Location: London E3, E9.
Location: London E3, E9.
There is essential maintenance taking place between the hours of 08:00 and 16:00 Tuesday 27/10/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
414723: MAINTENANCE AFFECTING SERVICES Last updated:(26 Oct 2026 08:59hrs)
Status: Currently open.
Location: Bapchild ME10.
Location: Bapchild ME10.
There is essential maintenance taking place between the hours of 09:00 and 16:00 Tuesday 27/10/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
412687: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(26 Oct 2026 08:57hrs)
Status: Currently open.
Location: Broadstairs CT10, CT12 Thanet CT9.
Location: Broadstairs CT10, CT12 Thanet CT9.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 Tuesday 27/10/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
412826: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(26 Oct 2026 08:55hrs)
Status: Currently open.
Location: Ipswich IP6.
Location: Ipswich IP6.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 Tuesday 27/10/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
412682: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(26 Oct 2026 08:55hrs)
Status: Currently open.
Location: Ipswich IP8.
Location: Ipswich IP8.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 Tuesday 27/10/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
416188: MAINTENANCE AFFECTING SERVICES Last updated:(22 Oct 2026 08:38hrs)
Status: Currently open.
Location: London SE6.
Location: London SE6.
There is essential maintenance taking place between the hours of 09:00 and 16:00 on 23/10/2026. Customers may experience an interruption of up to 2 hours to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
416751: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(26 Oct 2026 08:48hrs)
Status: Closed.
Location: Stourbridge DY8.
Location: Stourbridge DY8.
There is essential maintenance taking place between the hours 06:00 until 16:00 on 24/10/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (26 Oct 2026 08:48hrs)
This Planned Maintenance was completed on Monday, October 26th, 2026 at 08:48hrs.
This Planned Maintenance was completed on Monday, October 26th, 2026 at 08:48hrs.
416753: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(26 Oct 2026 08:46hrs)
Status: Closed.
Location: Wolverhampton WV8.
Location: Wolverhampton WV8.
There is essential maintenance taking place between the hours 06:00 until 16:00 on 24/10/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (26 Oct 2026 08:46hrs)
This Planned Maintenance was completed on Monday, October 26th, 2026 at 08:46hrs.
This Planned Maintenance was completed on Monday, October 26th, 2026 at 08:46hrs.
416761: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(26 Oct 2026 08:46hrs)
Status: Closed.
Location: Birmingham B1.
Location: Birmingham B1.
There is essential maintenance taking place between the hours 06:00 until 16:00 on 24/10/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (26 Oct 2026 08:46hrs)
This Planned Maintenance was completed on Monday, October 26th, 2026 at 08:46hrs.
This Planned Maintenance was completed on Monday, October 26th, 2026 at 08:46hrs.
416774: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(26 Oct 2026 08:43hrs)
Status: Closed.
Location: Wolverhampton WV1 WV10.
Location: Wolverhampton WV1 WV10.
There is essential maintenance taking place between the hours 06:00 until 16:00 on 24/10/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (26 Oct 2026 08:43hrs)
This Planned Maintenance was completed on Monday, October 26th, 2026 at 08:43hrs.
This Planned Maintenance was completed on Monday, October 26th, 2026 at 08:43hrs.
417273: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(26 Oct 2026 08:42hrs)
Status: Closed.
Location: Kings Cross N1 N1C.
Location: Kings Cross N1 N1C.
There is essential maintenance taking place between the hours 07:00 until 12:00 on 24/10/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (26 Oct 2026 08:42hrs)
This Planned Maintenance was completed on Monday, October 26th, 2026 at 08:42hrs.
This Planned Maintenance was completed on Monday, October 26th, 2026 at 08:42hrs.
416732: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(26 Oct 2026 07:50hrs)
Status: Closed.
Location: Wolverhampton WV5, DY3.
Location: Wolverhampton WV5, DY3.
There is essential maintenance taking place between the hours 06:00 until 16:00 on 24/10/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (26 Oct 2026 07:50hrs)
This Planned Maintenance was completed on Monday, October 26th, 2026 at 07:50hrs.
This Planned Maintenance was completed on Monday, October 26th, 2026 at 07:50hrs.
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