Incidents and Planned Maintenance
There are 5 incidents or planned maintenances that may be affecting customers on our network.
415121 : MAINTENANCE AFFECTING SERVICES Last updated:(19 Oct 2026 08:44hrs)
Status: Currently open.
Location: SOUTH OCKENDON RM15.
Location: SOUTH OCKENDON RM15.
There is essential maintenance taking place between the hours of 08:00 and 16:00 on 20/10/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
413554: MAINTENANCE AFFECTING SERVICES Last updated:(19 Oct 2026 08:40hrs)
Status: Currently open.
Location: HEYBRIDGE CM9.
Location: HEYBRIDGE CM9.
There is essential maintenance taking place between the hours of 08:00 and 16:00 on 20/10/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
413539: MAINTENANCE AFFECTING SERVICES Last updated:(19 Oct 2026 08:37hrs)
Status: Currently open.
Location: HOOK RG27.
Location: HOOK RG27.
There is essential maintenance taking place between the hours of 08:00 and 16:00 on 20/10/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
415399 : MAINTENANCE AFFECTING SERVICES Last updated:(19 Oct 2026 08:30hrs)
Status: Currently open.
Location: Harlow CM17.
Location: Harlow CM17.
There is essential maintenance taking place between the hours of 09:00 and 16:00 on 20/10/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
414552: MAINTENANCE AFFECTING SERVICES Last updated:(16 Oct 2026 08:30hrs)
Status: Currently open.
Location: Bridgwater TA6.
Location: Bridgwater TA6.
There is essential maintenance taking place between the hours of 08:00 and 16:00 on 19/10/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
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Customer Services:
0800 331 7638
E-mail:
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Address:
Driscoll 2
Ellen Street
Cardiff
CF10 4BP
